Vivida

Size Guide:

Delivery & Returns:

UK Deliveries

• FREE UK Standard Delivery within 3-5 working days on orders over £200

• FREE UK Mainland Express Delivery within 2-3 working days on orders over £300 - order before 12pm

• £5.99 UK Standard Delivery on orders under £200

• £9.99 UK Mainland Express Delivery on orders under £300 - order before 12pm for next day delivery

• Orders are sent on Standard Shipping by Royal Mail & Evri or Express shipping by DPD

UK Return & Refund Policy

• Orders can be returned within 60 days of receipt

• The products must be in their original packaging, with all tags and in original condition. Any swimwear must be returned with the hygiene sticker intact.

• Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery

• For faulty or damaged items, please contact Mountain warehouse Customer Service team

Return method:

• To return your order, create your return label at https://returnsportal.co/version-live/r/vividalifestylemountainwarehouse

• Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.

• Please ensure there is reference to the order number in the package.

• Take your package to your nearest drop off point. To find your nearest drop-off point, visit https://www.royalmail.com/services-near-you#/.

• Please retain proof of postage until it has been confirmed that your refund has been processed

• Please note that items sold by Vivida Lifestyle cannot be returned to Mountain Warehouse stores

Return address: Vivida Lifestyle Ltd. Amethyst Group Lodge Rd Staplehurst Tonbridge TN12 0QW

For more information or help, please contact Mountain Warehouse's Customer Care.

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