Help

FAQs

  • How will I know that my order was successfully placed?

  • I have not received my order confirmation email?

  • How will I know when my package has been shipped?

  • Where do you ship from?

  • Do I need to create an account before placing an order?

  • What are the benefits of creating an account?

  • Are the products in my basket automatically reserved?

  • When will I be charged?

  • I have ordered the wrong product, can I change my order?

  • Can I change an order after it has been placed?

  • Can I place an order over the telephone?

  • Can I pay by Gift Card?