UK Deliveries
UK Mainland
FREE UK Standard Delivery within 3-5 working days on all orders
Scottish Highlands, Isle of Man, Isle of Wight & Isles of Scilly
£79.99 Standard Delivery within 3-5 working days on all orders
Northern Ireland
£49.99 Standard Delivery within 3-5 working days on all orders
Orders are sent via Royal Mail, APC or DX Freight
RETURN & REFUND POLICY
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
To return your order, contact Mountain Warehouse Customer Care and receive your freepost return label
Fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here
Please safely pack your items in secure, protective packaging to ensure they arrive undamaged.
Please retain proof of postage until it has been confirmed that your refund has been processed.
Please note that items sold by e-Bikes Direct cannot be returned to Mountain Warehouse stores