UK Deliveries
UK Mainland
FREE UK Standard Delivery within 3-5 working days on orders over £35
£4.50 Standard Delivery within 3-5 working days on orders under £35
FREE Express Delivery within 2-3 working days on orders over £70
£5.99 Express Delivery within 2-3 working days on orders under £70
Scottish Highlands/ Northern Ireland/ Isle of Man, Isle of Wight & Isles of Scilly
FREE UK Standard Delivery within 3-5 working days on orders over £35
£4.50 Standard Delivery within 3-5 working days on orders under £35
FREE Express Delivery within 2-3 working days on orders over £70
£5.99 Express Delivery within 2-3 working days on orders under £70
UK Return & Refund Policy
Orders can be returned within 60 days of receipt
The products must be in their original packaging, with all tags and in original condition
Returns are free
For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
• To return your order, create your freepost return label at https://return.royalmail.com/b6aeee15-8303-4a07-94c7-fd34d9904325 • Pack the items to be sent back securely in suitable protective packaging, together with the completed returns form • Bring your item to any Post Office and keep the tracking receipt as proof of return • To find your local drop off point visit https://www.royalmail.com/sending/parcelpoints • Please retain proof of postage until it has been confirmed that your refund has been processed • Please note that items sold by Oak and Ember cannot be returned to Mountain Warehouse stores
Ooshka Bay Ltd Bramley Coles Lane Shaftesbury SP7 0PY For more information or help, please contact Mountain Warehouse's Customer Care.