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Returns

If a product isn’t right for you, you can return it to us within 30 days of purchase for an exchange or a refund. Please see our full Returns Policy for more information. This does not affect your statutory rights.

Returns must be:

  • Accompanied by your dispatch note
  • In the original packaging and/or with the original tags attached
  • In an unworn condition, footwear must not have been worn outside
  • Returned through the Mountain Warehouse Returns Portal - Go Straight to Portal

Should you have any questions or need further information please Contact Us, one of our friendly Customer Service Team will be happy to help.

AU Returns

How do I return an item?
Extended Christmas Returns