Help
Contact Us
Due to extremely high volumes at this busy time we aim to respond within 72 hours. We apologise for any inconvenience and should you require a more urgent response please do call us on the number below.
Call Us
We're open (UK):
Our customer Service Team is based in the UK, the UK is 11 hours behind New Zealand Standard Time
- Monday to Friday:
- 19:00 - 09:00am NZST
- Saturday & Sunday:
- 20:00 - 04:30am NZST
- Bank Holidays:
- 21:00 - 03.00am NZST
- UK:
- +44 (0) 20 3828 7700
- Germany:
- +49 (0) 800 182 5200
- France:
- +33 1 82 88 84 74
- US:
- 1-866-313-2493
Write To Us
Mountain Warehouse, 5 Eccleston Street, London, SW1W 9LX
(please see FAQs for Returns Address)
Visit Us
Visit us at one of our stores, see the store locator
