Contact Us


Due to extremely high volumes at this busy time we aim to respond within 72 hours. We apologise for any inconvenience and should you require a more urgent response please do call us on the number below. 

Call Us

We're open (UK):

Our customer Service Team is based in the UK, the UK is 11 hours behind New Zealand Standard Time

Monday to Friday:
19:00 - 09:00am NZST
Saturday & Sunday:
20:00 - 04:30am NZST
Bank Holidays:
21:00 - 03.00am NZST

+44 (0) 20 3828 7700
+49 (0) 800 182 5200
+33 1 82 88 84 74

Write To Us

Mountain Warehouse, 5 Eccleston Street, London, SW1W 9LX

(please see FAQs for Returns Address)

Visit Us

Visit us at one of our stores, see the store locator