Due to an unprecedented volume of emails there may be a delay in us replying to your query. We normally aim to respond to all enquiries within 24hrs, however at present, please allow an extra 24 hours for us to reply to you. Please accept our apologies for any inconvenience this may cause you.
Our Customer Service Team are based in the UK. The UK is 4 hours ahead of EST.
- Monday to Friday:
- 4.00am - 4.00pm EST
- Saturday & Sunday:
- 5.00am - 1.30pm EST
- Bank Holidays:
- 6.00am - 12.00pm EST
- +49 (0) 800 182 5200
- +33 1 82 88 84 74
- +44 (0) 20 3828 7700
Write To Us
Mountain Warehouse, 5 Eccleston Street, London, SW1W 9LX
(please see FAQs for Returns Address)
Visit us at one of our stores, see the store locator