Welcome to Apex Adventures, where our love for the outdoors meets top-notch gear for parents and their little explorers! Our philosophy is simple: offer unique, high-quality, and affordable outdoor gear with stellar customer service.
Founded by outdoorsy dads, we understand the need for reliable gear. That’s why our products are built to last and backed by our Apex Guarantee. Starting from our shop in Malvern, Worcestershire, we’ve grown into a trusted name across the UK and beyond.
Our baby products are designed for comfort, security, and style, perfect for hiking, camping, or park strolls. Join the Apex Adventures family and gear up for unforgettable outdoor experiences. Happy trails await!
UK Deliveries
- FREE UK Standard Delivery within 3-5 working days
- Orders are sent via Royal Mail UK, Evri, Yodel or ParcelForce
UK Return & Refund Policy
- Orders can be returned within 60 days of receipt
- The products must be in their original packaging, with all tags and in original condition
- Customers are responsible for return shipping costs, except for products that are faulty or damaged upon delivery
- For faulty or damaged items, please contact Mountain warehouse Customer Service team
Return method:
- Pack the items to be sent back securely in suitable protective packaging
- Print and fill out the return slip, and make sure to include it inside the package you're returning. You can download the return slip here.
- Post your item to the address below and keep the tracking receipt as proof of return. For your convenience, follow here to the Royal Mail Returns Portal/Parcel2Go to arrange return postage for your items. These are not Mountain Warehouse operated services.
- Please retain proof of postage until it has been confirmed that your refund has been processed.
- Please note that items sold by Apex Adventures cannot be returned to Mountain Warehouse stores
Return address:
Office S55
Fairgate House
Tyseley
Birmingham
B11 2AA
For more information or help, please contact Mountain Warehouse's Customer Care.
Apex Adventure’s products come with a 12-month guarantee. This guarantee only applies if the product has been used for its intended purpose and excludes damage caused by accident, neglect or wear and tear.
In the unlikely event of a fault developing with an item you have purchased from Apex Adventures through Mountain Warehouse, please contact us by getting in touch through Mountain Warehouse Customer Care. We review the fault with you and offer a full refund for all faulty items purchased from the Mountain Warehouse website.
